Responsible Gaming
Gaming Should Be Entertainment
At Cirencester Chess, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It is important to approach gaming with a responsible mindset and only spend what you can afford to lose.
We are committed to promoting safer gaming practices and supporting our players in maintaining control over their gaming activity.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and conduct checks to ensure all players meet the legal requirements.
If you are under the legal gambling age in your jurisdiction, we urge you not to gamble and to seek support if needed.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or others, it may be time to seek help:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding or lying about the extent of your gambling
- Neglecting family, friends, work, or education due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Gambling to escape problems or negative feelings
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut back or stop gambling
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Safer Gaming Features
We provide a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive reminders about how long you have been playing and how much you have spent
- Time-Out: Take a temporary break from gaming for a period you choose
- Self-Exclusion: Exclude yourself from our platform for a set period or indefinitely
To access these tools, please visit your account settings or contact our customer support team.
Get Help & Support
If you or someone you know is struggling with problem gambling, professional support is available:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gamblers and their families
www.gamcare.org.uk
Telephone: 0808 8020 133 - GamStop – The National Self-Exclusion Scheme for Great Britain. Register with GamStop to self-exclude from all participating online gambling operators
www.gamstop.co.uk - National Problem Gambling Clinic – Specialist NHS treatment service
Telephone: 020 7054 2000
Other Regions
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Need Help?
If you are experiencing problems with gambling or are concerned about your gaming habits, please reach out for support immediately. There is no shame in asking for help, and many resources are available to support you.
Do not gamble with money you cannot afford to lose. If you need help, contact one of the support organisations listed above today.
Disclaimer: Cirencester Chess is committed to responsible gaming. We encourage all players to gamble responsibly and within their means. If you believe you have a gambling problem, please seek help from a qualified professional or contact one of the support organisations listed above.